Office Hours
Regular Office Hours
Monday - Friday 8am - 12pm & 1pm - 5pm
Extended Office Hours
Saturday (Wheaton Office) 8:00 - 11:30am Acute visits and some wellness appointments available
Appointments and Phone Hours
Our regular office hours are 8:00am-12:00pm and 1:00pm-5:00pm at all locations Monday through Friday. Office visits are by appointment only for both checkups and sick visits for most of the year. During the winter months, we do have sick walk-ins available from 8:00am-8:15am at all offices. Please call to make appointments starting at 8:00am each morning or send us a portal message and we will call you back. We also have extended hours at our Wheaton office on Saturday from 8:00am-11:30am by appointment. Please call at 8:00 am on Saturday to make an appointment if your child is sick. During the Saturday morning hours we also have a limited number of checkup slots.
Regular phone hours are 8:00 am-12:00pm and 1:00pm-5:00pm Monday through Friday and Saturday morning from 8:00am-11:30 am. Families are able to make an appointment in any of our 4 offices by phone, or if preferred, families can send us a portal message and we will call back.
We do ask that families give us 24 hours notice for any appointment cancellation. Missed appointments that are not cancelled 24 hours in advance will be charged a fee. Families that do not show up for multiple appointments without cancelling will be discharged from the practice.
Insurance
We accept most major insurance plans. Please call to make an appointment.
Telephone Advice
One way that our practice provides personalized care is by having Physicians and Nurse Practitioners return all advice calls during office hours. We do not typically charge for these daytime calls, but we reserve the right to charge for calls that take more time and/or expertise.
When the office is closed, we partner with a company called Hello Pediatrics. This company provides phone advice with a nurse or alternatively provides a telemedicine appointment with a physician. There is a $20 charge for phone advice after hours. If your child needs a telemedicine appointment after hours, Hello Pediatrics will provide this and also collect your insurance information and submit the claim. Alternatively, if you have a non-urgent question for one of our providers, you can message us through the patient portal and messages will be returned during office hours. You can also call during office hours.
School Forms
- Eligibility for Form Completion:
School forms can be completed as long as your child has had a physical exam within the last year. - Fees for Form Processing:
- The processing fee for 1 form is $15 per patient.
- Additional forms for the same patient on the same day will incur a fee of $5 per form.
- Expedited Forms:
- If forms need to be expedited, an additional $25 fee will apply.
- Processing Time:
- Forms brought in during the physical exam appointment will generally be completed on that same day.
- Forms submitted at other times may take up to 1 week for processing.
Payments
We accept Cash, Check and Charge and will collect your co-payment at the time of your office visit. Payment for deductibles, which is determined after the claim is processed through insurance, is required within 30 days of billing. For patients with high deductible insurance plans, arrangements can be made for payment with our billing office. Also, for high deductible plans, we require a minimum payment or credit card on file on the day of the office visit. Lastly, we would like to let you know that additional fees will be applied to office visits completed after 5PM as well as those on Saturdays and Federal Holidays as permitted by the American Medical Association coding guidelines.
If you would like to pay your bill online you can either click through your patient portal account or click on the following link https://practiceportal.intelichart.com/login/Practice/Login?ReturnUrl=%2FÂ Â
To pay your bill online please click Pay Online
